Steiner Vacation Partners · Luggage Tag Studio V5
Privacy Policy
Draft updated October 28, 2026. Before customer use, review the policy with your professional advisers and verify the retention job after its first scheduled run.
Who we are
Steiner Vacation Partners (“we,” “us,” or “our”) provides a luggage-tag design and order service. This draft describes information used by the V5 staging preview. It is not a statement that the staging preview is ready to accept real orders.
Privacy contact: slsteiner@dreamvacations.com
Information we collect
If you use the service, the planned production service may collect:
- Account information, such as your sign-in email and authentication-provider identifier.
- Order details, including reservation reference, shipping address, tag names, optional contact details, selected design and personalization, and order status.
- Order review history, including whether an authorized staff member recorded a manual reservation check and the related decision.
- Basic technical information processed by our hosting and authentication providers to operate, secure, and troubleshoot the service.
- Design drafts saved in your browser. Drafts remain in that browser unless you submit them or clear its site data.
Please provide only information needed for the requested tags. The staging preview uses demonstration QR/NFC options; it does not issue working QR codes, encode NFC tags, take payment, or buy shipping labels.
How we use information
- Create and manage your account and requested luggage-tag order.
- Personalize the tags and arrange fulfillment after an order is approved.
- Manually compare reservation details with agency booking records before approval.
- Provide customer support, maintain order history, protect the service, and meet legal obligations.
How information is shared
We do not sell personal information or use it for third-party advertising in this staging preview. Information may be processed by service providers that host the website, store order data, or provide account sign-in (currently Cloudflare and Clerk for staging). Authorized staff can access order information when they need it to review and fulfill an order. We may also disclose information when required by law or when reasonably needed to protect rights, safety, and the service.
If payment, shipping, booking-system, email, or tag-encoding providers are added later, this policy must be updated before those services are used with customer information.
Retention
Retention schedule: keep detailed order information—including reservation references, shipping details, tag personalization, and review history—for up to three years after an order is closed, then delete it unless a legal obligation, unresolved dispute, or other documented business need requires a limited extension. Rejected, shipped, and cancelled orders count as closed; pending, approved, and in-production orders do not.
A daily automated cleanup is configured in staging to remove eligible closed orders and their order-event history after three years. It processes up to 50 orders per run and has not yet completed its first scheduled run. It does not delete customer account records or remove accounts from Clerk; account deletion is a separate process and is not automated in staging. This page remains a draft and is not yet in effect.
Your choices and requests
You may request access to, correction of, or deletion of your information using the privacy contact above. A signed-in customer can download a JSON export of staging orders and saved designs from the current browser. Some information may need to be retained for a legal or operational reason; we will explain that if it applies.
Security
We use access controls and service-provider security features intended to protect information. No online service can guarantee absolute security. Please use a unique password and contact us promptly if you believe your account has been accessed without permission.
Children
This service is intended for adults arranging travel. It is not designed for children under 13 to create accounts or submit information directly.
Changes and effective date
We will update this notice when the service or its data practices change. The final version will show its effective date. Until then, this page remains a staging draft only.